Troubleshooting

Q: Why is my tape not sticking?

A: Several factors can contribute to tape not sticking as expected. Here are some common reasons to consider:

Not a clean surface:

If the surface where you’re applying the tape is dirty or has residue, the adhesive may not make proper contact. Ensure that the surface is clean and free of dust, oils, or any contaminants.

Expired adhesive:

Adhesives can lose their effectiveness over time, especially if they have exceeded their shelf life. Check the expiration date on the tape and replace it if necessary.

Moisture on the surface of the substrate:

Moisture on the substrate can interfere with the adhesive’s ability to bond. Make sure the surface is dry before applying the tape. If working in humid conditions, consider using tapes designed for moisture resistance.

Tape not stored properly:

Improper storage conditions, such as exposure to extreme temperatures or high humidity, can affect the adhesive properties of the tape. Store tapes in a cool, dry place according to the manufacturer’s recommendations.

Substrate temperature too cold:

Some adhesives require a minimum temperature for optimal bonding. If the substrate is too cold, the adhesive may not activate properly. Ensure that the substrate is within the recommended temperature range specified by the tape manufacturer.

By addressing these potential issues, you can improve the chances of your tape adhering successfully to the desired surface.

Q: Why is the liner on my tape breaking apart or splitting?

A:

Bad batch of liner:

Check if the liner material itself is compromised. A defective or poorly manufactured batch of liners can result in issues like breaking apart or splitting. Contact the tape manufacturer for further assistance or to replace the faulty batch.

Too much water used while cutting (converter needs to own):

If water is involved in the cutting process, ensure that the correct amount is used. Excessive moisture during cutting can weaken the liner, leading to issues. Adjust the water usage according to the converter’s specifications.

Dull blade:

A dull cutting blade can cause uneven cuts and put excessive stress on the liner, leading to breakage or splitting. Regularly inspect and replace blades as needed to maintain clean and precise cuts.

Cutting too fast:

Cutting the tape at high speeds may generate excess heat, especially if the equipment is not designed for rapid cutting. This heat can affect the liner’s integrity. Consider slowing down the cutting process to prevent overheating and improve the overall quality of the cut.

Addressing these factors should help alleviate problems with the liner breaking apart or splitting during the tape application process.

Q: Why are there gaps in my foam tape?

A:

Too much tension on the logs of tape during the manufacturing process:

Excessive tension during the manufacturing of foam tape rolls can lead to gaps. If the tension is not evenly distributed, it may result in inconsistencies in the foam structure, causing gaps to form within the tape.

Stored energy during shipment:

The tension applied to the logs of tape during manufacturing stores energy. During shipment, this stored energy can be released, causing the material to either cone or form gaps within the rolls of tape. Proper handling and storage conditions during transportation can help minimize these effects.

Addressing issues related to tension control during manufacturing and ensuring proper handling during shipment can contribute to reducing or eliminating gaps in foam tape.

Q: Why is tape leaking or crawling out of the application?

A:

Over-compression of tape:

Excessive pressure or over-compression during the application process can force the adhesive out of the tape, leading to leakage or crawling. It’s essential to follow the recommended application pressure guidelines provided by the tape manufacturer to prevent this issue.

Bad adhesive/expired:

The quality of the adhesive is crucial for tape performance. Using a poor-quality adhesive or one that has expired may result in inadequate bonding and lead to leakage or crawling. Ensure that the adhesive used is suitable for the intended application and within its specified shelf life.

Wrong adhesive:

Using an adhesive that is not designed for the specific application or substrate can cause tape leakage or crawling. It’s important to match the adhesive properties with the requirements of the surface to ensure proper adhesion and prevent any unwanted movement.

Addressing these factors, such as avoiding over-compression, using a suitable and fresh adhesive, and ensuring the correct adhesive type, can help prevent tape leakage or crawling during application.

Q: What do I do if the tape or liner is defective?

A: Contact Capital Tape:

Call: 1-888-888-TAPE
Mon-Fri: 8am – 4:30pm
Email: service@capitaltape.com

Capital Tape is dedicated to ensuring customer satisfaction. Capital Tape is willing to go to any reasonable length to address and rectify issues with defective tape or liner. We value our customers and strive to provide solutions that meet their needs and expectations.

Remember, your satisfaction is our priority, and we are committed to resolving any concerns related to tape or liner defects. Contact us, and we will work together to find a satisfactory resolution.

For general questions:

Have a question that you don’t see here? Check out our FAQ page for general inquiries and answers.

Need to talk to us?
Call 1-888-888-TAPE

Email us at service@capitaltape.com